Moving and reordering sections and articles

Article author
Garry Page

As your Help Center grows, you may find that you need to move existing sections from one category to another, or move articles from one section to another.

Moving a section to a different category

You can to move an existing section from one category to another.

There are two ways to do this. You can either navigate to the section in Help Center and edit it or you can navigate to the section in Guide Admin and move it.

To move a section to a different category in Help Center

  1. In Help Center, navigate to the section you want to move, then click Edit section in the top menu bar.

    Edit section button

  2. Under Hierarchy in the sidebar, click the name of the current category.
  3. Select a new category for the section, then click Select.

    You can search for or navigate to the category. All of your categories might not appear in the window.

  4. In Edit section, click Update.

To move a section to a different category in Guide Admin

  1. In Guide Admin, click the Arrange content (Arrange content icon) icon in the sidebar.
  2. In Arrange articles, drill down to the section you want to move.
  3. Click the options menu at the end of the section title, then select Move to.

    Arrange articles option menu

  4. Select a new category for the section.

    You can search for or navigate to the category. All of your categories might not appear in the window.

  5. Click Move.

Moving an article to a different section

You can move an existing article from one section to another.

There are two ways to do this. You can either navigate to the article in Help Center and edit it or you can navigate to the article in Guide Admin and move it.

To move an article to a different section in Help Center

  1. In Help Center, navigate to the articles you want to move, then click Edit article in the top menu bar.

    Edit article

  2. (Guide Enterprise only) Click Article settings.
  3. Under Publish in section, click the name of the current section.
  4. Select a new section for the article, then click Ok.

    You can search for or navigate to the section. All of your categories might not appear in the window.

  5. In Edit article, click Update.

To move an article to a different section in Guide Admin

  1. In Guide Admin, click the Arrange content Arrange content icon) icon in the sidebar.
  2. In Arrange articles, drill down to the article you want to move.
  3. Click the options menu at the end of the article title, then select Move to.

    Arrange articles options menu

  4. Select a new section for the article.

    You can search for or navigate to the section. All of your categories might not appear in the window.

  5. Click Move

The article is moved to the new section.

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Comments

3 comments

  • Comment author
    Michelle Perkins

    Why did you make it so tedious to review the entire structure of sections and articles and to move articles between sections? It was easy before the recent UI change. I miss being able to check over my structure in one view and to simply drag an article from one section to another.

    3
  • Comment author
    Richard Hanson
    1. Looks like there is no way to bulk move articles from a section to another.

    2. In the “Arrange articles” area it would be nice to be able to filter by Language. We have same articles duplicated for different languages rather than just attached as translations, and in this areas I can’t see what is what.

    user_image

    3
  • Comment author
    Stan Jobs

    Thanks for taking the time to share this feedback with us!

    I’ll be sure to pass it along to the appropriate team.

    0